Pronto - House Helps Hiring - Training & Induction Module

Pronto is an on-demand as well as subscription-based house help platform designed for urban convenience. We connect trained professionals with those in need of help with household chores such as cleaning, laundry, kitchen, and bathroom upkeep. You can schedule our services for later or book instant service which will reach you within 15 minutes.

Experts assist with regular household tasks within your booked duration, including sweeping, mopping, dusting, bathroom and balcony cleaning, washing utensils, hand-washing clothes, ironing, kitchen cleaning, and basic prep such as chopping vegetables or kneading dough. Please note that anything requiring specialized equipment, and meal prep for non vegetarian food items is excluded from the service. You can separately book Home Cook service for the same.

You can book our services through the Pronto app available on both Google Play Store and App Store. Just select the chores you need help with, pick a time and we will send across our verified professional who will take it from there!

All the Pronto professionals undergo a formal training process and thorough background check. We ensure services provided by trained and trusted professionals.

Pronto is live in 11 Indian cities, including Bangalore, Delhi, Faridabad, Ghaziabad, Gurgaon, Hyderabad, Mumbai, Navi Mumbai, Noida, Pune, and Thane. Within each city we serve hundreds of localities and gated societies.

gray concrete wall inside building
gray concrete wall inside building

Mumbai | Pune | Bangalore | Hyderabad | Kolkata | Chennai | Gurgaon | Noida | Greater Faridabad | Ghaziabad | Delhi | Jaipur | Chandigarh | Indore | Bhopal | Lucknow | Ahmedabad | Vadodara

gray concrete wall inside building
gray concrete wall inside building

PRONTO - HOUSE HELP (On-Demand Home Service Expert) - HIRING NOW

About Company: India's trusted 10-min House Help App

Job Role: Pronto House Help Partner / Home Service Expert

Job Location: Mumbai | Pune | Bangalore | Hyderabad | Delhi | Noida | Gurgaon | Ghaziabad

Work Type: Full Time / Part Time / Flexible Shifts

📋 Roles & Responsibilities:

1. Provide on-demand house help services booked via App

2. Duties Include: Dusting, Sweeping, Mopping, Utensil Cleaning, Bathroom Cleaning, Kitchen Cleaning

3. Clothes Washing, Folding & Basic Home Organization

4. Reach customer location within 10-15 minutes after booking

5. Maintain hygiene, professionalism & customer service standards

6. Follow Pronto SOPs for service quality & safety

💰 Salary & Earnings:

- Per Task: Rs. 150 - 300 Per Service (1-2 Hours)

- Daily Earning: Upto Rs. 1,500 - 2,000

- Monthly Earning: Upto Rs. 30,000 - 45,000

- Incentives: Peak Hour, Extra Task Bonus, High Rating Bonus

- Monthly Payout: 5th of every month - Direct Bank Transfer

⏰ Work Timings:

- Flexible Timings

- Morning: 7 AM - 12 PM

- Afternoon: 12 PM - 5 PM

- Evening: 5 PM - 9 PM

- Part-time 4-5 Hours & Full-time 8-9 Hours both available

✅ Eligibility Criteria:

- Age: 18 to 40 Years (preferred)

- Education: No bar (Able to read App)

- Experience: 6 months+ preferred (Fresher can apply with training)

- Must have Smartphone

- Punctual, Honest, Hardworking & Customer Friendly

⭐ Benefits:

✓ Work Near Your Location (1-2 KM Radius)

✓ No Monthly Boundation - Work When You Want

✓ Instant Bookings - No Waiting for Work

✓ Safety Assured - Verified Customers Only

✓ Training Provided

✓ Insurance & Support

📄 Documents Required:

Aadhaar Card | PAN Card | Selfie Photo | Bank Passbook

📲 Onboarding Process:

Candidate Name:

Candidate Mobile:

Candidate DOB:

Candidate City:

Candidate Location:

📲 APPLY NOW:

Call / WhatsApp:

Screening - Process Overview for candidates to be eligible - Screening, Training & First Job Delivery

  • Initial profile review and basic eligibility check - age, documentation, physical fitness, behaviour, intention alignment, understanding of android phone usage

  • Communication check - English/Hindi + Local Language (optional)

  • Alignment on role expectation briefing (nature of work, travel requirements, compensation model).

Training - Only candidates meeting the basic criteria move forward to training.

  • Mandatory training program based on selected model:

  • 3 days of training will be conducted at our training centres, after which professionals will begin working from their dedicated hubs.

  • We have two working models: professionals who choose to walk and deliver bookings, and professionals who use Electric Vehicles (EVs) for deliveries, whom we also refer to as STs.

  • We have two working models: professionals who choose to walk and deliver bookings, and professionals who use Electric Vehicles (EVs) for deliveries, whom we also refer to as STs.

  • Once a professional has started working and expresses interest in learning EV operations, we provide EV training along with an EV free of cost.

  • The salary structure for Walkers and STs is different, with STs receiving higher compensation.

First Job Delivery - Only candidates meeting who pass the training gets activated on the platform and are eligible to deliver jobs

  • Profile activation post successful training completion.

  • First booking assigned and delivered within the designated hub.

  • Performance on the first job (quality, punctuality, professionalism) is closely monitored.

  • Continued allocation of bookings depends on adherence to service and quality standards.

Location

  • Screening & Training only takes place in the Training Centres of respective cities

  • All the training centre details are mentioned in the respective sheet

Days: Monday to Sunday (All Days)

Timings:

  • a. For screening : 9:00 am to 6:00 pm

  • b. Training : 9:00 am to 6:00 pm

Professionals may be assigned to any designated hub within the city based on demand, where they will be required to deliver assigned bookings

All the details regarding our operational hubs are mentioned in the Hub Details sheet

Selection Criteria

•⁠ ⁠Should be able to basic read & write Hindi or local language of the particular city

•⁠ ⁠Should have android phone and be able to use Google Maps (or have willingness to learn)

•⁠ ⁠Age Factor under 18 - 40 (For Kolkata and Chennai we have allowance till 42 years old)

•⁠ ⁠A fresher will be considered.

•⁠ Should be physically fit (not overweight) and maintain personal hygiene

  • ⁠Should be interested in working.

  • Explain everything before sending for screening -

  • A Professional is expected to handle all aspects of home cleaning, including dusting, sweeping, mopping, utensil cleaning, bathroom cleaning, and other related household tasks. This does not include cooking but they can help with chopping vegetables.

  • Professionals are required to complete all bookings assigned to them within their designated hubs, which involves traveling to different customers’ homes.

There are two operating models:

1. Walker Model – The Professional travels on foot to the assigned customer address. . Training duration for Walkers is 3 days.

2. Self-Transport Model – The Professional travels to customer locations using an electric scooter. We provide training on how to operate the electric scooter and also provide the vehicle from our end. Training duration for the Self-Transport model is 3 days.

  • All Professionals are expected to adhere to the responsibilities and compensation structure applicable to their chosen model.

  • The compensation structure for both the models are different, as detailed in the salary sheet.

Documents

  • Hardcopy of Aadhar Card is compulsory during Interview, all the candidates will undergo Background Verification Check

App registration

  • All Professionals must download the Pronto Professional App and complete their registration using your unique vendor code.

  • Please note that the phone number and vendor code are the only unique identifiers in the system. If a Professional registers without a vendor code or enters an incorrect vendor code, we will not be able to map that Professional back to you.

  • Additionally, if a Professional has already registered using another vendor’s code earlier on the same number, they will not be able to create a new profile with the same phone number under your vendor code.

Exclusively Mumbai

  • Please note that we have reduced the training duration for all professionals in Mumbai to 1 day until further notice. Additionally, for professionals coming from Snabbit, UC, and similar platforms across PAN India, the training has been reduced to 1 day, subject to the following criteria as attached

  • Partner Benefits (Non-Wage Ecosystem)

    Pronto has introduced a set of additional benefits aimed at improving the overall experience and well-being of professionals.

Highlights include:

  • Accident & hospitalisation insurance (₹2–5 lakh), along with death & disability cover

  • Health insurance support for select cohorts

  • Education support through partner and children scholarship programs

  • Workshops on wellness, financial awareness, and life skills

  • Assistance with access to relevant government welfare schemes

  • Distribution of hygiene kits and personal care essentials

  • Safety support for emergency situations

  • Access to hub facilities with basic amenities like seating, water, and rest areas

  • With seasonal challenges like heat and upcoming monsoons, these initiatives can help improve engagement and conversions. Request everyone to actively drive awareness among teams.

  • What is the training stipend amount, and when is it paid?
    It's different for each city and hub; professionals will be informed about the same during screening/training, as it keeps getting updated. It is paid after one month of joining and working.

  • What is the policy if a candidate misses a day of training?
    Based on the performance and ability to grasp, it is the trainer's discretion to extend their training by a day to make up for the missed day. If they miss the training for more than 2 days, they have to attend a new batch from start

  • Under the 4–8 hour model, are working hours calculated based on login duration or completed booking hours?
    Login duration

  • How can professionals track their cumulative working hours?
    They see their shifts on the app + when logged in, you say On duty: 8 am - 4 pm, we don't show cumulative working hours yet, in plan

  • Is there live visibility within the app for professionals to monitor their daily hours?
    Yes

  • What is the payout cycle (weekly or monthly)?
    Monthly, we are soon launching weekly cycles too

  • Is there a minimum booking or earning guarantee in place?
    We give the earning guarantee in the form of base pay.

  • Are electric vehicles available across all cities?
    Not in small cities yet, but present in major metro cities

  • Is a vehicle deposit required?
    No

  • What is the maximum radius allowed for the Walker model?
    500-700 metres

  • Is local travel reimbursement (e.g., auto or bike fare) provided for Walkers if the distance is significant?
    Pronto will pay directly to riders if the booking is 2 or 2.5km away

  • What is the frequency for sharing pre- and post-onboarding data?
    We will have the LIVE visibility on the dashboard, but we can also share weekly reports

  • What is the duration of training (except Mumbai city)?
    Mumbai - 1 day, rest 3 days, if the professional is from UC or snabbit with a rating of 4.85+, then 1 day

  • What is the training payout/amount?
    Diff for each city, will update the amount

  • What is the max distance for the walker and transport models?

    Walkers - upto 1 km, EV - upto 4 kms

  • What are the training timings? is it from 9-6pm or 2-3 hrs only in a day?

    It's 9 am to 6 pm

  • What is the duration of the screening process?

    5 to 15 mins

  • Is training and screening conducted on Sundays as well?
    Yes

  • Is only an Aadhaar card mandatory, or is a PAN card also required?
    Both

CALLING SCRIPT for PRONTO

  • Hi, Good Morning!

  • Main PRONTO Company se Kanika bat rhi hu

  • Kya aap House Keeping ya House Maid job search kr rhe ho?

  • If YES

  • Kya apne iske phle Pronto Company me kam kiya h?

  • If No

  • Abhi hamare pas House Maid ki hiring chal rhi h

  • Snabbit me apko gharo me jakr saaf safai krne ka kaam rhega.. cooking ka kaam chhodkar baki sara kaam Krna rhega

  • Flexible Work Time Rhega, aap jitni der krna chahe, aap kr skte h

  • Monthly Average Earning

  • 4 hours ka Rs.10,000 to Rs.12,000

  • 8 hours ka Rs.20,000 to Rs.24,000

  • 10 hours ka Rs.25,000 to Rs.30,000

  • 12 hours ka Rs.30,000 to Rs.45,000

  • Mahine ki 5 tarikh ko apki salary aayegi

  • 2-3 days ka training milega. Isme apko company Rs.300 per day ka degi... Or ye Salary me add ho kr aayega..

  • Training ke bad kaam mil jayega to 1st ghar me jaise hi apka kaam complete ho jayega to aap mujhe bata dena, isme apko alag se 5000 rs ka Joining Bonus bhi milega

  • Agar aap interested h to aap mujhe apna Details bataiye..

  • Name (As per Adhar Card) :

  • Mobile :

  • DOB :

  • City :

  • Location :

✅ Step 1: Share the candidate details on your Assigned Offical WHatsApp Group

Ensure the following details are correctly entered:

  • Client : Pronto

  • Candidate Full Name :

  • Mobile Number :

  • DOB :

  • City Name :

  • Hub Name :

  • Wait for the Vendor Tagging ✅

  • If Not Eligible, Ask for Other Mobile Number and Try Again

Important
The same mobile number must be used later for app login. If a different number is used, the lead will not be mapped to the Recruiter.

✅ Step 2: Open Pronto Professioanl App - Login in App

App Name: Pronto Professional

App Link : https://play.google.com/store/apps/details?id=com.company.prontopartner

  • Open this app and allow the permissions and log-in with candidate mobile number

  • Ask for 6 digit Verification Code sent to candidate mobile number in SMS

  • Watch this process app registration process carefully

Pronto App registration Video: WhatsApp Video 2026-03-11 at 2.30.30 PM.mp4

If a different number is used, the lead will not be mapped to the Recruiter.

✅ Step 3: Enter Basic Details (Critical Step)

  • Required details for registration

  • Full Name (As per Aadhaar Card)

  • Gender : Choose Female

  • Date of Birth

  • 🔴 Mandatory Referral Code: VAH530

*0 means : Zero

  • Submit as Join as Pronto Professional

CRITICAL RISK POINT

If:

  • Referral code is missed

  • Referral code is entered incorrectly

  • Candidate skips the referral field

➡ Lead will NOT be attributed to the Recruiter
➡ Incentive will NOT be applicable
➡ Leads will not be attributed to the Recruiter if the professional is onboarded in a non-demand area.

Recruiter must confirm referral code entry before proceeding.

✅ Step 4: Click “Join Pronto as Professional”

After entering details:

  • Candidates must click on “Join Pronto as Professional”.

  • The registration process will proceed.

✅ Step 5: Training Center Selection

After submission:

  • Nearby training centers will be displayed in the app.

  • Candidate can:

    • Select preferred location

    • Select preferred store

Recruiter should guide the candidate to select the closest center

✅ Step 5: Send Pronto Professional App Link to Candidate

✅ Step 7: Navigation to Training Center

Inside the app:

  • Map directions will be available.

  • Candidate should:

    • Click on map

    • Follow directions to the training center

✅ Step 8 : Documents Required for Training

🔴 Mandatory Document

Candidate must carry: Original Aadhaar Card



Mumbai

Andheri East (Chandivali)

701, 7th Floor, 55 Corporate Avenue, Saki Vihar Road, Tunga Village, Chandivali, Andheri East, Mumbai, Maharashtra 400072.

https://maps.app.goo.gl/nsMf7wzSZrnxcm6e9

Mumbai

Andheri West (Varsova)

122, Jankidevi School Rd, Mhada, SV Patel Nagar, Andheri West, Andheri, Mumbai, Maharashtra 400053

https://maps.app.goo.gl/EzAm5RNmXpdGjKcp9

Mumbai

Dadar TC

Office Number - 108, 1st Floor, Shilpin Centre , Sahakar Nagar, Wadala, Mumbai, Maharashtra 400031

https://maps.app.goo.gl/FAR3S1m7E72MJv8F6

Mumbai

Thane East (Kopari)

Ground floor - shop no 2, Curl Care salon, next to Krishna Book Depot, opposite Sadguru Gardens, Sudarshan Colony, Rajlaxman Society, Ram krishna nagar, Thane East, Thane, Maharashtra 400603

https://maps.app.goo.gl/CAYUWXg4kKweH4237

Pune

Vadgaon Sheri

Pronto, Karan Bazar Apartment, Azad Nagar, Someshwar Nagar, Wadgaon Sheri, Pune, Maharashtra 411014 ( Near SK Fitness 4 All)

https://maps.app.goo.gl/RkwLAzs2AmJgdikQ7

Pune

Baner

ROW HOUSE, 2, Pancard Club Rd, next to Meghmalhar Bungalow, near Sara Society, Baner, Pune, Maharashtra 411069

https://maps.app.goo.gl/W5L93abL3QEdaumi9

Deccan

Pramayhesh, 2nd Floor, Office no 04, 759/100, Prabhat Road, Lane no 02, Deccan Gymkhana Pune 411004

https://maps.app.goo.gl/5974VYYu5p2azRW68

Pune

Katraj

Punyai Pride, Swami Samartha Nagar, Kondhwa Budruk, Pune, 411046

Maharashtra, India

https://maps.apple.com/place?address=Punyai%20Pride,%20Swami%20Samartha%20Nagar,%20Kondhwa%20Budruk,%20Pune,%20411046,%20Maharashtra,%20India&coordinate=18.446808,73.871994&name=Punyai%20Pride&map=explore

Bangalore

Nagwara

91, Vyalikaval HBCS Layout, Nagavara, Bengaluru, Karnataka 560045, India

13° 2' 22.2" N 77° 37' 11.1" E

Bangalore

Jayanagar

https://www.google.com/maps/place/12%C2%B055'45.5%22N+77%C2%B035'19.0%22E/@12.9293065,77.5860463,17z/data=!3m1!4b1!4m4!3m3!8m2!3d12.9293065!4d77.5886212?hl=en&entry=ttu&g_ep=EgoyMDI2MDQwOC4wIKXMDSoASAFQAw%3D%3D

Bangalore

Mahadevapura

https://www.google.com/maps?q=12.9913356,77.6827107&z=17&hl=en

Bangalore

HSR

1772, 21st Main Road, 26th, 1772, 21st Main Road, C Cross, 19th Main Rd, behind Cream Chemistry, Garden Layout, Sector 2, HSR Layout, Bengaluru, Karnataka 560102

12° 54' 20.4779" N 77° 38' 39.0764" E

Hyderabad

Kondapur

Pronto, 5th Floor, Saraswathi Nilayam, Masjid Banda, Kondapur 500084

https://maps.app.goo.gl/NMc1fQGAvVVzdXMPA

Hyderabad

Madhapur

Pronto, 5th Floor, M& M Elite Home, Above Skanda Mess, Ayyappa Society, Madhapur 500081

https://maps.app.goo.gl/kQCWqJWoWHq4gS4C7

Kolkata

Saltlake

DA-77, Sector 1,Salt lake city, PS-Bidhannagar ,,District- North 24, Parganas,Kolkata-700064

https://maps.app.goo.gl/zSUaad3CMJzxxrJe9

Chennai

Koyambedu

No.9/11, Bhaktavatsal Street, Kanagasabai Colony, Koyambedu, Chennai 600107

https://maps.google.com/?q=13.073450,80.200073

Chennai

Sholinganallur

26, Pillaiyar Koil St, Sholinganallur, Chennai, Tamil Nadu 600119

https://maps.app.goo.gl/2MHtVbgd7b3stC6SA

Gurgaon

Udyog vihar

65, Udyog Vihar, Phase I, Dundahera Village, Sector 20, Gurugram, Haryana 122016

https://www.google.com/maps/place/28%C2%B030'51.4%22N+77%C2%B004'53.2%22E/@28.5134925,77.0812984,16.7z/data=!4m4!3m3!8m2!3d28.5142778!4d77.0814444?hl=en&entry=ttu&g_ep=EgoyMDI2MDIxNi4wIKXMDSoASAFQAw%3D%3D

Gurgaon

Sec 90

3737D, Sector 98, IMT Manesar, Manesar, Gurugram, Haryana 122505, India

https://maps.app.goo.gl/DviBkgxurgaMEsKa7

Noida

Noida 117

Gt-53 , bhardwag saddan. Noida sector-117 gate number -03, near automotive ace Gerage

https://www.google.com/maps?q=28.574125289916992,77.39839172363281&z=17&hl=en

Greater Faridabad

Sector 93

Shop no.-1,2,3 near HDFC bank,bhupani mor,sec-93,greater faridabad

28°25'01.9"N 77°22'41.8"E - Google Maps

Ghaziabad

Vasundhara

c-40 First floor Sector 15 Vasundhara Ghaziabad utter pradesh - 201012

https://www.google.com/maps?q=28.65378761291504,77.3621826171875&z=17&hl=en

Delhi

Saket

A-53, Saiyad Ul Ajaib, Sainik Farm,Saket, New Delhi - 110030, India

https://www.google.com/maps?q=28.5200500488281,77.2027816772461

Delhi

Pritampura

Su 151, near by rosy properties uttari pitampura, New Delhi - 110083

https://www.google.com/maps?q=28.706857681274414,77.1410903930664&z=17&hl=en

Delhi

Kirti Nagar

E,4 , nazafgarh road, block F, bali nagar, new delhi- 110015

https://maps.app.goo.gl/QCqM6MWGnfWnnXYf9

Delhi

Dwaraka

A-17, beside Of Kidzee School, Sector 19, Dwarka, New Delhi, Delhi, 110075

https://www.google.com/maps?q=28.57695770263672,77.0509262084961&z=17&hl=en

Jaipur

Sodala

12 Vishnu Colony Opposite ESIC Model Hospital, Sodala, Jaipur

https://www.google.com/maps?q=26.907102584838867,75.77490997314453&z=17&hl=en

Chandigarh

Sector 18

Kothi number- 1549 1st floor Sector-18 D Chandigarh

https://www.google.com/maps?q=30.73525047302246,76.78380584716797&z=17&hl=en

Indore

Pd Dindayal Upadhyay Nagar

89 BG Scheme 74, Vijay Nagar,Indore CH 28, Sukhliya, Pd Dindayal Upadhyay Nagar, Indore

https://www.google.com/maps?q=22.758737564086914,75.89306640625&z=17&hl=en

Bhopal

Arera Colony

Kranti Jain, E-3/118 , Arera Colony, Near Gastro care Nursing Home, Bhopal

https://www.google.com/maps?q=23.21221351623535,77.4374771118164&z=17&hl=en

Lucknow

GOMTI NAGAR

1/159 A VIJAYANT KHAND, GOMTI NAGAR LUCKNOW Lucknow UP 226010

https://www.google.com/maps?q=26.867206573486328,81.02115631103516&z=17&hl=en

Telibagh

Ahmedabad

Paldi

Bunglow no 40, DamuBhai colony,0pp. Bank of Baroda Bank, near Anjali char rasta, Battha ,Paldi,

Ahmedabad, 380007

https://maps.app.goo.gl/pCCmk7WK9TRayhZb9

Vadodara

Gotri

Bungalow No 5, Jagruti Society, Gotri Road, Vadodara 390021 (The Premises), admeasuring

about 1,925 sq ft.

https://www.google.com/maps?q=22.31610107421875,73.13871765136719&z=17&hl=en

Bridgewater Joy Residence

Co-designed by the world-renowned architect James Smith, our Bridgewater Joy residences offer top views of the nearby lake Michigan. Perfect for a small family, a professional couple, or anyone looking to set up a home office.

white and black abstract painting
white and black abstract painting
black and white stars in the sky
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