Pronto - House Helps Hiring - Training & Induction Module
Pronto is an on-demand as well as subscription-based house help platform designed for urban convenience. We connect trained professionals with those in need of help with household chores such as cleaning, laundry, kitchen, and bathroom upkeep. You can schedule our services for later or book instant service which will reach you within 15 minutes.
Experts assist with regular household tasks within your booked duration, including sweeping, mopping, dusting, bathroom and balcony cleaning, washing utensils, hand-washing clothes, ironing, kitchen cleaning, and basic prep such as chopping vegetables or kneading dough. Please note that anything requiring specialized equipment, and meal prep for non vegetarian food items is excluded from the service. You can separately book Home Cook service for the same.
You can book our services through the Pronto app available on both Google Play Store and App Store. Just select the chores you need help with, pick a time and we will send across our verified professional who will take it from there!
All the Pronto professionals undergo a formal training process and thorough background check. We ensure services provided by trained and trusted professionals.
Pronto is live in 11 Indian cities, including Bangalore, Delhi, Faridabad, Ghaziabad, Gurgaon, Hyderabad, Mumbai, Navi Mumbai, Noida, Pune, and Thane. Within each city we serve hundreds of localities and gated societies.
Mumbai | Pune | Bangalore | Hyderabad | Kolkata | Chennai | Gurgaon | Noida | Greater Faridabad | Ghaziabad | Delhi | Jaipur | Chandigarh | Indore | Bhopal | Lucknow | Ahmedabad | Vadodara
PRONTO - HOUSE HELP (On-Demand Home Service Expert) - HIRING NOW
About Company: India's trusted 10-min House Help App
Job Role: Pronto House Help Partner / Home Service Expert
Job Location: Mumbai | Pune | Bangalore | Hyderabad | Delhi | Noida | Gurgaon | Ghaziabad
Work Type: Full Time / Part Time / Flexible Shifts
📋 Roles & Responsibilities:
1. Provide on-demand house help services booked via App
2. Duties Include: Dusting, Sweeping, Mopping, Utensil Cleaning, Bathroom Cleaning, Kitchen Cleaning
3. Clothes Washing, Folding & Basic Home Organization
4. Reach customer location within 10-15 minutes after booking
5. Maintain hygiene, professionalism & customer service standards
6. Follow Pronto SOPs for service quality & safety
💰 Salary & Earnings:
- Per Task: Rs. 150 - 300 Per Service (1-2 Hours)
- Daily Earning: Upto Rs. 1,500 - 2,000
- Monthly Earning: Upto Rs. 30,000 - 45,000
- Incentives: Peak Hour, Extra Task Bonus, High Rating Bonus
- Monthly Payout: 5th of every month - Direct Bank Transfer
⏰ Work Timings:
- Flexible Timings
- Morning: 7 AM - 12 PM
- Afternoon: 12 PM - 5 PM
- Evening: 5 PM - 9 PM
- Part-time 4-5 Hours & Full-time 8-9 Hours both available
✅ Eligibility Criteria:
- Age: 18 to 40 Years (preferred)
- Education: No bar (Able to read App)
- Experience: 6 months+ preferred (Fresher can apply with training)
- Must have Smartphone
- Punctual, Honest, Hardworking & Customer Friendly
⭐ Benefits:
✓ Work Near Your Location (1-2 KM Radius)
✓ No Monthly Boundation - Work When You Want
✓ Instant Bookings - No Waiting for Work
✓ Safety Assured - Verified Customers Only
✓ Training Provided
✓ Insurance & Support
📄 Documents Required:
Aadhaar Card | PAN Card | Selfie Photo | Bank Passbook
📲 Onboarding Process:
Candidate Name:
Candidate Mobile:
Candidate DOB:
Candidate City:
Candidate Location:
📲 APPLY NOW:
Call / WhatsApp:
Screening - Process Overview for candidates to be eligible - Screening, Training & First Job Delivery
Initial profile review and basic eligibility check - age, documentation, physical fitness, behaviour, intention alignment, understanding of android phone usage
Communication check - English/Hindi + Local Language (optional)
Alignment on role expectation briefing (nature of work, travel requirements, compensation model).
Training - Only candidates meeting the basic criteria move forward to training.
Mandatory training program based on selected model:
3 days of training will be conducted at our training centres, after which professionals will begin working from their dedicated hubs.
We have two working models: professionals who choose to walk and deliver bookings, and professionals who use Electric Vehicles (EVs) for deliveries, whom we also refer to as STs.
We have two working models: professionals who choose to walk and deliver bookings, and professionals who use Electric Vehicles (EVs) for deliveries, whom we also refer to as STs.
Once a professional has started working and expresses interest in learning EV operations, we provide EV training along with an EV free of cost.
The salary structure for Walkers and STs is different, with STs receiving higher compensation.
First Job Delivery - Only candidates meeting who pass the training gets activated on the platform and are eligible to deliver jobs
Profile activation post successful training completion.
First booking assigned and delivered within the designated hub.
Performance on the first job (quality, punctuality, professionalism) is closely monitored.
Continued allocation of bookings depends on adherence to service and quality standards.
Location
Screening & Training only takes place in the Training Centres of respective cities
All the training centre details are mentioned in the respective sheet
Days: Monday to Sunday (All Days)
Timings:
a. For screening : 9:00 am to 6:00 pm
b. Training : 9:00 am to 6:00 pm
Professionals may be assigned to any designated hub within the city based on demand, where they will be required to deliver assigned bookings
All the details regarding our operational hubs are mentioned in the Hub Details sheet
Selection Criteria
• Should be able to basic read & write Hindi or local language of the particular city
• Should have android phone and be able to use Google Maps (or have willingness to learn)
• Age Factor under 18 - 40 (For Kolkata and Chennai we have allowance till 42 years old)
• A fresher will be considered.
• Should be physically fit (not overweight) and maintain personal hygiene
Should be interested in working.
Explain everything before sending for screening -
A Professional is expected to handle all aspects of home cleaning, including dusting, sweeping, mopping, utensil cleaning, bathroom cleaning, and other related household tasks. This does not include cooking but they can help with chopping vegetables.
Professionals are required to complete all bookings assigned to them within their designated hubs, which involves traveling to different customers’ homes.
There are two operating models:
1. Walker Model – The Professional travels on foot to the assigned customer address. . Training duration for Walkers is 3 days.
2. Self-Transport Model – The Professional travels to customer locations using an electric scooter. We provide training on how to operate the electric scooter and also provide the vehicle from our end. Training duration for the Self-Transport model is 3 days.
All Professionals are expected to adhere to the responsibilities and compensation structure applicable to their chosen model.
The compensation structure for both the models are different, as detailed in the salary sheet.
Documents
Hardcopy of Aadhar Card is compulsory during Interview, all the candidates will undergo Background Verification Check
App registration
All Professionals must download the Pronto Professional App and complete their registration using your unique vendor code.
Please note that the phone number and vendor code are the only unique identifiers in the system. If a Professional registers without a vendor code or enters an incorrect vendor code, we will not be able to map that Professional back to you.
Additionally, if a Professional has already registered using another vendor’s code earlier on the same number, they will not be able to create a new profile with the same phone number under your vendor code.
Exclusively Mumbai
Please note that we have reduced the training duration for all professionals in Mumbai to 1 day until further notice. Additionally, for professionals coming from Snabbit, UC, and similar platforms across PAN India, the training has been reduced to 1 day, subject to the following criteria as attached
Partner Benefits (Non-Wage Ecosystem)
Pronto has introduced a set of additional benefits aimed at improving the overall experience and well-being of professionals.
Highlights include:
Accident & hospitalisation insurance (₹2–5 lakh), along with death & disability cover
Health insurance support for select cohorts
Education support through partner and children scholarship programs
Workshops on wellness, financial awareness, and life skills
Assistance with access to relevant government welfare schemes
Distribution of hygiene kits and personal care essentials
Safety support for emergency situations
Access to hub facilities with basic amenities like seating, water, and rest areas
With seasonal challenges like heat and upcoming monsoons, these initiatives can help improve engagement and conversions. Request everyone to actively drive awareness among teams.
What is the training stipend amount, and when is it paid?
It's different for each city and hub; professionals will be informed about the same during screening/training, as it keeps getting updated. It is paid after one month of joining and working.What is the policy if a candidate misses a day of training?
Based on the performance and ability to grasp, it is the trainer's discretion to extend their training by a day to make up for the missed day. If they miss the training for more than 2 days, they have to attend a new batch from startUnder the 4–8 hour model, are working hours calculated based on login duration or completed booking hours?
Login durationHow can professionals track their cumulative working hours?
They see their shifts on the app + when logged in, you say On duty: 8 am - 4 pm, we don't show cumulative working hours yet, in planIs there live visibility within the app for professionals to monitor their daily hours?
YesWhat is the payout cycle (weekly or monthly)?
Monthly, we are soon launching weekly cycles tooIs there a minimum booking or earning guarantee in place?
We give the earning guarantee in the form of base pay.Are electric vehicles available across all cities?
Not in small cities yet, but present in major metro citiesIs a vehicle deposit required?
NoWhat is the maximum radius allowed for the Walker model?
500-700 metresIs local travel reimbursement (e.g., auto or bike fare) provided for Walkers if the distance is significant?
Pronto will pay directly to riders if the booking is 2 or 2.5km awayWhat is the frequency for sharing pre- and post-onboarding data?
We will have the LIVE visibility on the dashboard, but we can also share weekly reportsWhat is the duration of training (except Mumbai city)?
Mumbai - 1 day, rest 3 days, if the professional is from UC or snabbit with a rating of 4.85+, then 1 dayWhat is the training payout/amount?
Diff for each city, will update the amountWhat is the max distance for the walker and transport models?
Walkers - upto 1 km, EV - upto 4 kms
What are the training timings? is it from 9-6pm or 2-3 hrs only in a day?
It's 9 am to 6 pm
What is the duration of the screening process?
5 to 15 mins
Is training and screening conducted on Sundays as well?
YesIs only an Aadhaar card mandatory, or is a PAN card also required?
Both
CALLING SCRIPT for PRONTO
Hi, Good Morning!
Main PRONTO Company se Kanika bat rhi hu
Kya aap House Keeping ya House Maid job search kr rhe ho?
If YES
Kya apne iske phle Pronto Company me kam kiya h?
If No
Abhi hamare pas House Maid ki hiring chal rhi h
Snabbit me apko gharo me jakr saaf safai krne ka kaam rhega.. cooking ka kaam chhodkar baki sara kaam Krna rhega
Flexible Work Time Rhega, aap jitni der krna chahe, aap kr skte h
Monthly Average Earning
4 hours ka Rs.10,000 to Rs.12,000
8 hours ka Rs.20,000 to Rs.24,000
10 hours ka Rs.25,000 to Rs.30,000
12 hours ka Rs.30,000 to Rs.45,000
Mahine ki 5 tarikh ko apki salary aayegi
2-3 days ka training milega. Isme apko company Rs.300 per day ka degi... Or ye Salary me add ho kr aayega..
Training ke bad kaam mil jayega to 1st ghar me jaise hi apka kaam complete ho jayega to aap mujhe bata dena, isme apko alag se 5000 rs ka Joining Bonus bhi milega
Agar aap interested h to aap mujhe apna Details bataiye..
Name (As per Adhar Card) :
Mobile :
DOB :
City :
Location :
✅ Step 1: Share the candidate details on your Assigned Offical WHatsApp Group
Ensure the following details are correctly entered:
Client : Pronto
Candidate Full Name :
Mobile Number :
DOB :
City Name :
Hub Name :
Wait for the Vendor Tagging ✅
If Not Eligible, Ask for Other Mobile Number and Try Again
Important
The same mobile number must be used later for app login. If a different number is used, the lead will not be mapped to the Recruiter.
✅ Step 2: Open Pronto Professioanl App - Login in App
App Name: Pronto Professional
App Link : https://play.google.com/store/apps/details?id=com.company.prontopartner
Open this app and allow the permissions and log-in with candidate mobile number
Ask for 6 digit Verification Code sent to candidate mobile number in SMS
Watch this process app registration process carefully
Pronto App registration Video: WhatsApp Video 2026-03-11 at 2.30.30 PM.mp4
If a different number is used, the lead will not be mapped to the Recruiter.
✅ Step 3: Enter Basic Details (Critical Step)
Required details for registration
Full Name (As per Aadhaar Card)
Gender : Choose Female
Date of Birth
🔴 Mandatory Referral Code: VAH530
*0 means : Zero
Submit as Join as Pronto Professional
CRITICAL RISK POINT
If:
Referral code is missed
Referral code is entered incorrectly
Candidate skips the referral field
➡ Lead will NOT be attributed to the Recruiter
➡ Incentive will NOT be applicable
➡ Leads will not be attributed to the Recruiter if the professional is onboarded in a non-demand area.
Recruiter must confirm referral code entry before proceeding.
✅ Step 4: Click “Join Pronto as Professional”
After entering details:
Candidates must click on “Join Pronto as Professional”.
The registration process will proceed.
✅ Step 5: Training Center Selection
After submission:
Nearby training centers will be displayed in the app.
Candidate can:
Select preferred location
Select preferred store
Recruiter should guide the candidate to select the closest center
✅ Step 5: Send Pronto Professional App Link to Candidate
Send Pronto Professional App Link to Candidate WhatsApp
App Link : https://play.google.com/store/apps/details?id=com.company.prontopartner
Ask to download app and log-in with same mobile number
✅ Step 7: Navigation to Training Center
Inside the app:
Map directions will be available.
Candidate should:
Click on map
Follow directions to the training center
✅ Step 8 : Documents Required for Training
🔴 Mandatory Document
Candidate must carry: Original Aadhaar Card
Mumbai
Andheri East (Chandivali)
701, 7th Floor, 55 Corporate Avenue, Saki Vihar Road, Tunga Village, Chandivali, Andheri East, Mumbai, Maharashtra 400072.
https://maps.app.goo.gl/nsMf7wzSZrnxcm6e9
Mumbai
Andheri West (Varsova)
122, Jankidevi School Rd, Mhada, SV Patel Nagar, Andheri West, Andheri, Mumbai, Maharashtra 400053
https://maps.app.goo.gl/EzAm5RNmXpdGjKcp9
Mumbai
Dadar TC
Office Number - 108, 1st Floor, Shilpin Centre , Sahakar Nagar, Wadala, Mumbai, Maharashtra 400031
https://maps.app.goo.gl/FAR3S1m7E72MJv8F6
Mumbai
Thane East (Kopari)
Ground floor - shop no 2, Curl Care salon, next to Krishna Book Depot, opposite Sadguru Gardens, Sudarshan Colony, Rajlaxman Society, Ram krishna nagar, Thane East, Thane, Maharashtra 400603
https://maps.app.goo.gl/CAYUWXg4kKweH4237
Pune
Vadgaon Sheri
Pronto, Karan Bazar Apartment, Azad Nagar, Someshwar Nagar, Wadgaon Sheri, Pune, Maharashtra 411014 ( Near SK Fitness 4 All)
https://maps.app.goo.gl/RkwLAzs2AmJgdikQ7
Pune
Baner
ROW HOUSE, 2, Pancard Club Rd, next to Meghmalhar Bungalow, near Sara Society, Baner, Pune, Maharashtra 411069
https://maps.app.goo.gl/W5L93abL3QEdaumi9
Deccan
Pramayhesh, 2nd Floor, Office no 04, 759/100, Prabhat Road, Lane no 02, Deccan Gymkhana Pune 411004
https://maps.app.goo.gl/5974VYYu5p2azRW68
Pune
Katraj
Punyai Pride, Swami Samartha Nagar, Kondhwa Budruk, Pune, 411046
Maharashtra, India
Bangalore
Nagwara
91, Vyalikaval HBCS Layout, Nagavara, Bengaluru, Karnataka 560045, India
13° 2' 22.2" N 77° 37' 11.1" E
Bangalore
Jayanagar
Bangalore
Mahadevapura
https://www.google.com/maps?q=12.9913356,77.6827107&z=17&hl=en
Bangalore
HSR
1772, 21st Main Road, 26th, 1772, 21st Main Road, C Cross, 19th Main Rd, behind Cream Chemistry, Garden Layout, Sector 2, HSR Layout, Bengaluru, Karnataka 560102
12° 54' 20.4779" N 77° 38' 39.0764" E
Hyderabad
Kondapur
Pronto, 5th Floor, Saraswathi Nilayam, Masjid Banda, Kondapur 500084
https://maps.app.goo.gl/NMc1fQGAvVVzdXMPA
Hyderabad
Madhapur
Pronto, 5th Floor, M& M Elite Home, Above Skanda Mess, Ayyappa Society, Madhapur 500081
https://maps.app.goo.gl/kQCWqJWoWHq4gS4C7
Kolkata
Saltlake
DA-77, Sector 1,Salt lake city, PS-Bidhannagar ,,District- North 24, Parganas,Kolkata-700064
https://maps.app.goo.gl/zSUaad3CMJzxxrJe9
Chennai
Koyambedu
No.9/11, Bhaktavatsal Street, Kanagasabai Colony, Koyambedu, Chennai 600107
https://maps.google.com/?q=13.073450,80.200073
Chennai
Sholinganallur
26, Pillaiyar Koil St, Sholinganallur, Chennai, Tamil Nadu 600119
https://maps.app.goo.gl/2MHtVbgd7b3stC6SA
Gurgaon
Udyog vihar
65, Udyog Vihar, Phase I, Dundahera Village, Sector 20, Gurugram, Haryana 122016
Gurgaon
Sec 90
3737D, Sector 98, IMT Manesar, Manesar, Gurugram, Haryana 122505, India
https://maps.app.goo.gl/DviBkgxurgaMEsKa7
Noida
Noida 117
Gt-53 , bhardwag saddan. Noida sector-117 gate number -03, near automotive ace Gerage
https://www.google.com/maps?q=28.574125289916992,77.39839172363281&z=17&hl=en
Greater Faridabad
Sector 93
Shop no.-1,2,3 near HDFC bank,bhupani mor,sec-93,greater faridabad
28°25'01.9"N 77°22'41.8"E - Google Maps
Ghaziabad
Vasundhara
c-40 First floor Sector 15 Vasundhara Ghaziabad utter pradesh - 201012
https://www.google.com/maps?q=28.65378761291504,77.3621826171875&z=17&hl=en
Delhi
Saket
A-53, Saiyad Ul Ajaib, Sainik Farm,Saket, New Delhi - 110030, India
https://www.google.com/maps?q=28.5200500488281,77.2027816772461
Delhi
Pritampura
Su 151, near by rosy properties uttari pitampura, New Delhi - 110083
https://www.google.com/maps?q=28.706857681274414,77.1410903930664&z=17&hl=en
Delhi
Kirti Nagar
E,4 , nazafgarh road, block F, bali nagar, new delhi- 110015
https://maps.app.goo.gl/QCqM6MWGnfWnnXYf9
Delhi
Dwaraka
A-17, beside Of Kidzee School, Sector 19, Dwarka, New Delhi, Delhi, 110075
https://www.google.com/maps?q=28.57695770263672,77.0509262084961&z=17&hl=en
Jaipur
Sodala
12 Vishnu Colony Opposite ESIC Model Hospital, Sodala, Jaipur
https://www.google.com/maps?q=26.907102584838867,75.77490997314453&z=17&hl=en
Chandigarh
Sector 18
Kothi number- 1549 1st floor Sector-18 D Chandigarh
https://www.google.com/maps?q=30.73525047302246,76.78380584716797&z=17&hl=en
Indore
Pd Dindayal Upadhyay Nagar
89 BG Scheme 74, Vijay Nagar,Indore CH 28, Sukhliya, Pd Dindayal Upadhyay Nagar, Indore
https://www.google.com/maps?q=22.758737564086914,75.89306640625&z=17&hl=en
Bhopal
Arera Colony
Kranti Jain, E-3/118 , Arera Colony, Near Gastro care Nursing Home, Bhopal
https://www.google.com/maps?q=23.21221351623535,77.4374771118164&z=17&hl=en
Lucknow
GOMTI NAGAR
1/159 A VIJAYANT KHAND, GOMTI NAGAR LUCKNOW Lucknow UP 226010
https://www.google.com/maps?q=26.867206573486328,81.02115631103516&z=17&hl=en
Telibagh
Ahmedabad
Paldi
Bunglow no 40, DamuBhai colony,0pp. Bank of Baroda Bank, near Anjali char rasta, Battha ,Paldi,
Ahmedabad, 380007
https://maps.app.goo.gl/pCCmk7WK9TRayhZb9
Vadodara
Gotri
Bungalow No 5, Jagruti Society, Gotri Road, Vadodara 390021 (The Premises), admeasuring
about 1,925 sq ft.
https://www.google.com/maps?q=22.31610107421875,73.13871765136719&z=17&hl=en
Bridgewater Joy Residence
Co-designed by the world-renowned architect James Smith, our Bridgewater Joy residences offer top views of the nearby lake Michigan. Perfect for a small family, a professional couple, or anyone looking to set up a home office.
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